![]() ![]() Please check whether you are able to import the new DWG into DIALux 4.13.0.2. We have sent you the modified DWG file via email. Then it was possible to import the DWG into DIALux. ![]() We resolved the DWG file in DraftSight with the command "Explode" and saved it in 2010 format. So, we decided to open the DWG in DraftSight (DWG viewer from Autodesk). We are able to reproduce the crash in DIALux during the import process when using the original DWG drawing. Thank you very much for sending us your DWG file. #Draftsight 2016 not responding how toI will appreciate if someone can assist me with the problem and show me how to resolve this. Hence after trying all these, I am still unable to resolve this though at least I can confirm that this isn't a workstation specific issue or OS specific issue since I tried it on various OS and workstations. #Draftsight 2016 not responding driversBelow are some of the things I have tried so far.ġ) Reinstalling Dialux 4.13 on the workstation which is running on Wins 10 OS.Ģ) Downgrading the DWG to autocad 2010 version.ģ) Installing Dialux 4.13.02 on other workstations that are running on different OS such as Windows 7 and Windows Server 2016Ĥ) Copying out the files and putting the files on local desktop and loading the file from local instead from the shared folders.Ħ) updating the graphic card drivers to the latest.ħ) Ensuring there is no "dell recovery software" on the workstation. I have tried a few things to troubleshoot this but as of now, i wasn't able to successfully load the DWG file. Are there any known issues regarding the loading of DWG and if yes, how can we resolve it?ģ) On the "guide" interface which is on the right, click on the "Load DWG or DXF File"ĥ) Browse to the location and select the "DWG" to load inside.Ħ) Once we click open, the popup will then freeze and not load anything. I installed Dialux 4.13 on one my users' workstation and everytime she try to use the load DWG or DXF file function, the screen will just freeze there and then there will be a "No responding message" for very long and the only thing she can do is to force shutdown the program. AutoCAD LT 2011 and earlier do not support hardware acceleration and do not have 3DCONFIG.Ĭontact us to find out about gaining access to an Autodesk expert who can answer your questions and guide you through any challenges you may be having.I hope this is the correct place and I hope I can get some help for it. Note: The interface options may differ, depending on product and product version. ![]() There may be a delay the first time you use GRAPHICSCONFIG or 3DCONFIG or when you click the performance button. Click the GRAPHICSCONFIG performance button in the lower-right corner of the AutoCAD application window.Then click the Hardware Acceleration button to turn it off or on. On the System tab, click the Graphics Performance button. Enter OPTIONS on the command line or choose it from the Application menu to open the Options dialog box.Enter the 3DCONFIG command and click the Hardware Configuration button.Enter the GRAPHICSCONFIG command and click the Hardware Configuration button.There are several ways to toggle hardware acceleration in AutoCAD software, this includes AutoCAD varieties such as AutoCAD Electrical, AutoCAD Mechanica, AutoCAD Civil 3D etc. To test for optimized working conditions in your environment, you can switch hardware acceleration on and off. This incompatibility may result in some unexpected problems. Some video cards and drivers that support OpenGL are not compatible with AutoCAD when hardware acceleration is turned on. ![]() This will improve your overall performance, not just with 3D work. If you have a video card that supports OpenGL, you can enhance your graphics performance and productivity when working with 3D models by turning on hardware acceleration. Discover how to turn video hardware acceleration on or off in AutoCAD to improve your graphics performance. ![]()
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